FAQ

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you accept Insurance?
Yes, we accept a variety of insurance plans to make accessing our services easier for you. We are in-network with Medicaid Direct, several managed care plans, Blue Cross Blue Shield, Cigna, Aetna, and Alliance. For other insurance providers that we are not directly contracted with, we offer complimentary billing services. This means we can assist you in submitting claims to your insurance provider, potentially minimizing your out-of-pocket expenses. Feel free to contact us for more information on specific insurance coverage or billing inquiries. We're here to help make your experience as seamless as possible.
Where are services provided?
  • Clinic: Our primary clinic is conveniently located in Apex, NC, providing a comfortable and welcoming environment for appointments.
  • Teletherapy: We offer teletherapy services statewide across North Carolina, allowing you to access our services from the comfort of your home or office.

Please contact us to learn more about our service locations or to schedule an appointment. We look forward to assisting you.

How long will my child need therapy?
Every child’s prognosis is highly dependent on several factors, including but not limited to the severity of the disorder, carryover, attention, motivation, etc. My Roar Therapy will provide progress summaries to track your child’s progress. Additionally, every session includes caregiver education to ensure you are well-equipped to practice learned skills at home!
What forms of payments do you accept?

Electronic forms of payment (debit card, credit card) are accepted. Additionally, services can be paid for using your flexible spending account (FSA) or healthcare savings account (HSA). Payment is due at the time of service, and a card will be required to be kept on file to process these payments.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you accept Insurance?

At this time, we are not in-network with any insurance companies. We are a 100% private pay practice and are considered an out-of-network provider. My Roar Speech Therapy can provide you with a superbill. A superbill is a detailed document that you can submit to your insurance company when seeking reimbursement for therapy services. Please note that the provision of a superbill does not guarantee reimbursement from your insurance provider. It is the responsibility of the caregiver to contact their insurance provider prior to beginning services to determine the benefits outlined in their plan and secure any necessary pre-authorizations

Your Insurance Company: Many insurance companies provide coverage benefits and reimbursement to you for speech therapy services. We advise you to contact your insurance carrier directly to verify the specifics of any benefits you may have.

We suggest the following questions:

  1. Does my policy provide speech therapy services?
  2. Is there a list of accepted and/or excluded diagnoses? (For example: language delay, autism, sensory processing disorder)
  3. What is the reimbursement rate?
  4. Do my benefits cover speech therapy as well as speech evaluation?
Where will the services be provided?

In-person speech therapy sessions are provided, as the schedule permits, to residents in the following North Carolina Counties: Durham, Orange, and Alamance, within a limited coverage area. Tele-therapy is available for residents throughout the state of Georgia and North Carolina.

How long will my child need speech therapy?

Every child’s prognosis is highly dependent on several factors, including but not limited to the severity of the disorder, motivation, carryover, attention, motivation, etc. My Roar Therapy will provide progress summaries to track your child’s progress. Additionally, every session includes caregiver education to ensure you are well-equipped to practice learned skills at home!

What forms of payments do you accept?

Electronic forms of payment (debit card, credit card) are accepted. Additionally, services can be paid for using your flexible spending account (FSA) or healthcare savings account (HSA). Payment is due at the time of service, and a card will be required to be kept on file to process these payments.